Terms of Service

The rules of the game: play fair, be kind, have fun. The full version is below.

Effective: October 10, 2026

These terms are the rules for playing Time Crush (https://timecrush.net), made by Insoola Information Technology Solutions ("we", "us"), a company in the Philippines. By playing, you agree to them and to our Privacy Policy. If you don't agree, please don't play.

1. Who can play

You must be at least 13 years old to play. If you are under 18 (or under the age of majority where you live), a parent or guardian must agree to these terms for you and must allow any purchase.

2. Your save

Our server keeps your save, and your browser keeps the key that opens it. If you clear your browser data and have not saved with Google, we may not be able to get your save back. Each save is for one player. Don't sell, buy or share saves.

3. Play fair

Please don't:

• cheat, or use bots, scripts, auto-clickers or modified versions of the game;
• exploit bugs (tell us about them instead, we will be very grateful);
• attack our servers or other players' saves, or overload the game;
• copy, sell or reverse engineer the game, except where the law allows it.

Our server plays back every level, and results that don't add up are rejected. If you break these rules, we may reset progress, remove you from the ranks, or suspend or delete your save.

4. Player names

Your player name is shown on the public ranks. It must not contain hate, harassment, sexual content, personal information about anyone, impersonation or anything illegal. We may change a name that breaks these rules.

5. Virtual items

Coins, gems, stars, lives, boosters, Helpers, landmark styles, frames and other in-game items give you a limited, personal license to use them in the game. They have no cash value, are not your property, and can't be exchanged for real money or sold, traded or moved outside the game. We may change, rebalance or remove items, for example to fix bugs or keep the game fair.

Time Portal odds. Each pull in the Time Portal gives one Helper: Common 60%, Rare 28%, Epic 9.5%, Legendary 2.5%. A Legendary is certain within 60 pulls, and every 10x pull holds at least one Epic or better. A Helper you already have becomes a copy that helps it level up. If the odds change, we update them here.

6. Purchases

• Paid items are sold through Xsolla, our payment partner and merchant of record. Xsolla's terms and privacy policy apply to the payment itself.
• Prices are shown before you pay, in your own money where we can, with taxes where they apply.
• Items arrive in your save once Xsolla confirms the payment. If something doesn't arrive, write to ben@insoola.org with your order number.
• All purchases are final and non-refundable, except where the law where you live requires a refund.
• If you live in the EU or the UK, you normally have 14 days to cancel an online purchase. Our items are delivered right away: by buying, you ask for immediate delivery and agree that you lose this right once the items are delivered. This does not affect your rights if an item is faulty or never arrives.
• If a payment is reversed or refunded, we may take back the items it bought (or their value) from your save.
• If you are under 18, ask a parent or guardian before buying.

7. Our game

The game, its code, art, music, characters and text belong to Insoola Information Technology Solutions or to the people who licensed them to us. We give you a personal, non-exclusive, non-transferable and revocable license to play it for fun, not for commercial use. Real places and landmarks in the game are drawn as playful cartoons; they belong to history, not to us.

You may stream and share videos and screenshots of your play, including on channels that earn money, as long as you don't suggest that we endorse you.

8. Changes to the game and to these terms

We keep improving the game, so levels, balance, prices and items will change. We may pause or end the game; if we end it, we will try to tell you in the game well in advance. Unused virtual items are not refunded when the game ends, except where the law requires it.

If we change these terms, we will post the new version here with a new date, and tell you in the game about important changes. If you keep playing after that, the new terms apply.

9. Ending

You can stop playing at any time and ask us to delete your save (see our Privacy Policy). We may suspend or end your access if you break these terms or the law. The parts of these terms that should naturally last, like those on virtual items, disclaimers and liability, still apply after that.

10. No guarantees

We work hard on the game, but we provide it "as is" and "as available". As far as the law allows, we don't promise that it will always be available or free of bugs, or that a save can never be lost.

11. Liability

As far as the law allows, we are not liable for indirect or unexpected losses, lost profits or lost data, and our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability that the law does not allow us to limit, such as for fraud, or for death or personal injury caused by negligence, and nothing here affects your rights as a consumer.

12. Governing law

These terms are governed by the laws of the Philippines, and the courts of the Philippines can hear any dispute about them. If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you can also bring a claim in your own courts.

13. Contact

Insoola Information Technology Solutions, Philippines. Email: ben@insoola.org.